Rossi Long Consulting Ltd is committed to protecting the privacy and security of your personal information.
Data protection principles
We will comply with data protection law. This says that the personal information we hold about you must be:
The kind of information we hold about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We only collect basic personal data about you which does not include any sensitive data. We need to know your basic personal data in order to provide you with our services in line with our contract, this may include:
How we will use information about you
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
We may also use your personal information in the following situations, which are likely to be rare:
We may have to share your data with third parties, including third-party service providers. During your contract we may request quotes or make appointments on your behalf to other consultants or service providers. We require third parties to respect the security of your data and to treat it in accordance with the law.
We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
We have put in place measures to protect the security of your information. Details of these measures are available upon request.
To comply with various Contracts, Warranties, Insurances and our Documents and Records Control Procedure we will retain your personal/project information for a minimum of 15 years. We may continue to retain data after this period unless you request for your information to be deleted. This can be done by contacting us in writing via post of email.
Rights of access, correction, erasure, and restriction
Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us. Under certain circumstances, by law you have the right to:
No fee usually required
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
If you have any questions about this privacy notice, please contact us in writing either by email to firstname.lastname@example.org or by post to Rossi Long Consulting Ltd, 16 Meridian Way, Norwich, NR7 0TA.